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OllieB
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Member since ‎Oct 6, 2020
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Oliver Brindley

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OllieB on October 20, 2022
We have a Conversations Inbox with a few Channnels - the most important of these is Incoming Enquiry form on the website. I've assigned this to Automatically assign conversations to me (Inbox > Inbox Settings > Edit Channel > Assign to: read more
1 upvote
2 Replies
Participant
October 20, 2022
yep, everything is ticked. I just spent some time on chat and apparently it's working as intended and that I'd only get notified for Email and C...read more
OllieB on October 20, 2022
We have a Conversations Inbox with a few Channnels - the most important of these is Incoming Enquiry form on the website. I've assigned this to Automatically assign conversations to me (Inbox > Inbox Settings > Edit Channel > Assign to: read more
1 upvote
2 Replies
Participant
October 20, 2022
yep, everything is ticked. I just spent some time on chat and apparently it's working as intended and that I'd only get notified for Email and C...read more
JennLarsen on December 20, 2019
It would be useful if you were able to select the Hubspot Owner as a Field on a Form. In certain situations, you want to assign specific leads to a particular user based on the form that is submitted. I know that you can do it in a workflow, but whe read more
68 upvotes
17 Replies
Participant
March 09, 2022
A massive +1 from me for this. We want to assign incoming phone enquiries to team members at the point of capturing data, not by filling in a form, ...read more
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