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Mathias_NO
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Member since ‎Sep 30, 2020
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Mathias Olsson

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bendonahower on July 30, 2020
Chat support is great, so great that the reps are often all taken 🙂 and the support channel is grayed out. It's tough not knowing whether I could check back in 5 minutes or whether it's best to use another support option. With that in mind, read more
38 upvotes
9 Replies
Member
October 22, 2021
That Hubspot has not come up with a chat solution with queue management and the ability to control how many chats an agent can have at the same time...read more
Calebb on July 12, 2019
End-user chat window must-have features Give them a way to leave/close the chat from their end Show an indicator when the end-user leaves, such as "'User' has left the chat [timestamp]", e.g. when they close their browser or navigate away from th read more
28 upvotes
14 Replies
Member
September 30, 2020
This is really a feature that we need. We have a lot of chat conversations every day, and this "follow up" take unnecessary time and focus from our a...read more
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