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nathaliabueno
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Membro desde ‎set 29, 2020
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Nathalia Bueno

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Brycelbrewer on Outubro 22, 2019
Individual Signature from Profile in Conversations
We would like the ability to have emails that are sent through conversations have the users individual signature that is setup on their profile added. We currently work out of a sales inbox that multiple team members have access to. We have create Leia mais
Responder Idéia Conversations
56 avaliações positivas
20 Respostas
nathaliabueno
Membro
Julho 13, 2022
Yes please! We NEED this!!! It exited before but was deleted and was a bad update
nathaliabueno on Maio 19, 2021
NPS Triggers
I would like it to be possible to segment the NPS feedback survey: Example: If I implemented the survey via the website, if x customers did not respond, I would like them to be sent via email or sms, without repeating. It would be very useful a Leia mais
Responder Idéia Feedback Surveys
1 avaliações positivas
0 Respostas
Brandonbaker on Setembro 17, 2018
Setting for "Working hours" for ServiceHub
The ability to have a global setting in which we could set working hours for our support team who is using ServiceHub. This would allow us to drive workflows and autoresponders for tickets and conversations submitted outside of working hours. Leia mais
Responder Idéia Conversations Tickets
260 avaliações positivas
82 Respostas
nathaliabueno
Membro
Maio 17, 2021
where are the HS people to help us? \\o
AmandaStutzman on Janeiro 11, 2019
Chat Rep Availability Reporting
It would be very helpful to see how much time chat representatives are set to available. Currently, reps could set themselves to away without supervisors knowing and ultimately reducing the number of incoming chats. In order to analyze reps effect Leia mais
Responder Idéia Conversations
98 avaliações positivas
27 Respostas
nathaliabueno
Membro
Abril 30, 2021
+1 It would be very helpful and urgent
Brandonbaker on Setembro 17, 2018
Setting for "Working hours" for ServiceHub
The ability to have a global setting in which we could set working hours for our support team who is using ServiceHub. This would allow us to drive workflows and autoresponders for tickets and conversations submitted outside of working hours. Leia mais
Responder Idéia Conversations Tickets
260 avaliações positivas
82 Respostas
nathaliabueno
Membro
Maio 17, 2021
where are the HS people to help us? \\o
Brandonbaker on Setembro 17, 2018
Setting for "Working hours" for ServiceHub
The ability to have a global setting in which we could set working hours for our support team who is using ServiceHub. This would allow us to drive workflows and autoresponders for tickets and conversations submitted outside of working hours. Leia mais
Responder Idéia Conversations Tickets
260 avaliações positivas
82 Respostas
nathaliabueno
Membro
Maio 17, 2021
where are the HS people to help us? \\o
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