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BrittanyMeans
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Member since ‎Sep 28, 2020
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Brittany Means

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Activity

SkeeStylus on October 20, 2020
Allowing Editing & Customization of Buying Roles
I love the new ABM Tools and the Target Account Dashboard but every Hubspot Client is different. Sometimes organizations that match their Ideal Buyer Profile might not have the default Buying Roles. I get we can add more but there's no way to edit read more
Reply Idea Account Settings Contacts & Companies Deals
13 upvotes
5 Replies
BrittanyMeans
Participant
December 07, 2021
We would like the ability to remove the HubSpot-provided roles. They are similar but different from our preferred roles, and this introduces a challe...read more
Solved
PetPocketbookML on June 09, 2020
Text disappearing after hitting return
For the love of God. Has anyone ever experienced this?: You're happily drafting the perfect email for a prospect, or a beautiful response to an objection. You hit return to start a new paragraph...BOOM. Everything you had just typed is gone. Doe read more
Reply Discussion CRM Email
7 upvotes
20 Replies
BrittanyMeans
Participant
October 29, 2021
Thanks, Crystal. I only use the enter key when using a calculator. When logging notes, I use the return key and this disappearing text phenomenon con...read more
MiaSrebrnjak on October 13, 2021
Text disappears in CRM Email during typing
Dear Community, We've received reports from customers about their text/email draft disappearing when they're creating a new 1:1 email in the CRM. We've consolidated your posts here to make sure we're addressing them in one place. As of June read more
Reply Discussion CRM
4 upvotes
49 Replies
BrittanyMeans
Participant
October 12, 2021
This is happening to multiple members of my team. I've personally experienced this twice just in the last week. Awful customer experience, especiall...read more
Solved
PetPocketbookML on June 09, 2020
Text disappearing after hitting return
For the love of God. Has anyone ever experienced this?: You're happily drafting the perfect email for a prospect, or a beautiful response to an objection. You hit return to start a new paragraph...BOOM. Everything you had just typed is gone. Doe read more
Reply Discussion CRM Email
7 upvotes
20 Replies
BrittanyMeans
Participant
October 29, 2021
Thanks, Crystal. I only use the enter key when using a calculator. When logging notes, I use the return key and this disappearing text phenomenon con...read more
vtimm on March 02, 2021
Ability to assign 5 templates to free users
We have several users who don't have the sales professional license and I would like to assign them up to 5 templates. My understanding is they only have access to the first 5 templates created and assigning templates isn't a product feature. Is thi read more
Reply Idea Snippets & Templates
32 upvotes
9 Replies
BrittanyMeans
Participant
September 15, 2021
I echo this need. Every division of our company uses HubSpot, and team members across these divisions have a unique communication/documentation need....read more
Anonymous on January 28, 2020
Contact Comment Notification - Improve Email
In Contacts, when you create a Note and @mention someone, it sends a notification by email (based on user settings) that includes the contents of the note. There is a new functionality to Comment on an existing Note which allows for a record of read more
Reply Idea Activity Feed
16 upvotes
5 Replies
BrittanyMeans
Participant
August 19, 2021
I agree. The notification email is generic, it simply states that another user mentioned you on a comment for that contact. Unlike a Note, you can'...read more
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