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atma
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Member since ‎Aug 5, 2017
  • solutions
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  • Replies
    2
  • Upvotes Given
    12
  • Upvotes Received
    939
  • Ideas
    8

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Atma Krishna

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atma on May 14, 2022
Currently with connected team email accounts one has to send replies from HubSpot (Conversations > Inbox) to have them logged in HubSpot. But sometimes we want to work in the Gmail website of the team email account, not in the HubSpot website read more
atma on June 16, 2018
Script to embed Knowledge Base and Tickets in our website as a pop-up modal. User can click on 'Help' button on any page (just like we can do in HubSpot). Can also incorporate Conversations/Messages and Calling. Helps to provide self-service s read more
atma on June 16, 2018
Allow customers to log in and see their Ticket inbox, history, statuses, replies etc. Ideally integrate this with Knowedge Base too.
461 upvotes
221 Replies
atma on June 13, 2018
Numbered lists have an option to indent into a sub-bullet and sub-sub-bullet. Those second level and third level items are showing normal numbering, same as the first level items i.e.: 1. This is first level 1. This is second level read more
16 upvotes
7 Replies
annaishizeki on June 07, 2018
Curerntly when categories are added to the knowledge base tool, they are automatically arranged in alphabetical order. We would like to be able to rearrage the order of these categories manually. (Submitting on behalf of customer)
15 upvotes
7 Replies
Participant
June 08, 2018
Yes, this is essential. Custom ordering is needed on the homepage and in the sidebar of articles.
atma on June 07, 2018
Is there a way to create anchor links within an article?
2 upvotes
2 Replies
Participant
June 08, 2018
There is no 'Insert-Code' feature!
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