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CD001
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Member since ‎Sep 20, 2020
  • solutions
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  • Replies
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  • Upvotes Given
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  • Upvotes Received
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  • Ideas
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Activity

AlexandreSch on March 06, 2023
Would be great to have an option to create a whatsapp chatbot within HubSpot - similar to a "standard" chatbot. 80% of our conversation are whatsapp driven ... whatsapp integrating in conversation, has been a game changer for us. Time to level read more
42 upvotes
15 Replies
Participant
May 03, 2024
Would be great 😀
CD001 on November 08, 2023
We use the Hubspot service professional. Our customers ask questions via mail, phone, whats app and sometimes other channels. We want to group all questions so we can get more insight where we can improve our service. I would like to see this added read more
0 upvote
0 Reply
Solved
CD001 on October 27, 2023
Service groups We are using Hubspot for our support. When a customer calls or emails, we want to group customer questions into Main subject Groups. Example:We provide software and hardware. If the customer calls about a printer then it should co read more
0 upvote
7 Replies
Participant
October 31, 2023
Hi @karstenkoehler thats a pitty because thats what we need! We like to have an option to connect inbox conversations to the group fields
Solved
CD001 on October 27, 2023
Service groups We are using Hubspot for our support. When a customer calls or emails, we want to group customer questions into Main subject Groups. Example:We provide software and hardware. If the customer calls about a printer then it should co read more
0 upvote
7 Replies
Participant
October 31, 2023
Hi @karstenkoehler thats a pitty because thats what we need! We like to have an option to connect inbox conversations to the group fields
Solved
CD001 on October 27, 2023
Service groups We are using Hubspot for our support. When a customer calls or emails, we want to group customer questions into Main subject Groups. Example:We provide software and hardware. If the customer calls about a printer then it should co read more
0 upvote
7 Replies
Participant
October 31, 2023
Hi @karstenkoehler thats a pitty because thats what we need! We like to have an option to connect inbox conversations to the group fields
Solved
CD001 on October 27, 2023
Service groups We are using Hubspot for our support. When a customer calls or emails, we want to group customer questions into Main subject Groups. Example:We provide software and hardware. If the customer calls about a printer then it should co read more
0 upvote
7 Replies
Participant
October 31, 2023
Hi @karstenkoehler thats a pitty because thats what we need! We like to have an option to connect inbox conversations to the group fields
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