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sheldonz
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Member since ‎Aug 4, 2017
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SMS1 on June 18, 2019
Please create the ability in the Chat tool to add a post-chat survey where I can configure the questions. There should be a mix of options for the question field type to set up the survey i.e. Dropdown, Stars, text box, etc. Something like t read more
242 upvotes
109 Replies
Member
April 19, 2022 07:30
Same here, I'm missing the options to filter on agent. Also the name of the client is not displayed when they are connected through our app, this...read more
Jmjermaz on March 09, 2017
I would like to be able to customize the drop down list from the call outcome option as it doesn't represent the outcomes I would like recorded. Is this possible? Otherwise can we turn it off so it doesn't state no outcome on the timeline?
336 upvotes
137 Replies
Member
April 19, 2020 07:22
Hi, Is there a plan to support these custom call outcomes by the call outcomes API? Regards, Jelger
realizeit on March 14, 2017
Since i use Tasks every day (and live in the Tasks field), I absolutely need a way to track data in those tasks. For instance, I want to see who I've contacted via Tasks over a certain period of time. I want to see a list of contacts where I created read more
50 upvotes
19 Replies
March 31, 2021 06:57
@ cherman >> This needs to be done in the task menu! << Are you suggesting the developers implement this, or are you saying it can now...read more
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