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CEdmunds
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Member since ‎Sep 16, 2020
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Chantalle the Hot Cocoa Elf @ Elfster

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CEdmunds on April 21, 2022
It would be super helpful if there was a way to filter for the articles that contain videos rather than having to click into each article or keep a separate spreadsheet with that information. Along with that, it would also be helpful to be able to read more
1 upvote
0 Reply
Member
November 16, 2021
This feature is very needed for our team. As others have mentioned, we would like to be able to block by IP address.
Member
November 02, 2021
Yes. This is a product improvement request. Thank you for moving it.
CEdmunds on November 01, 2021
As a company with a support team that has Leads that are responsible for 3-4 other team members on their shift, we would like the Leads to have to ability to change the chat status of those individuals in the event that the individuals forget to cha read more
5 upvotes
3 Replies
Member
October 26, 2021
This feature would help ensure that important company-wide snippets aren't "accidentally" deleted or modified. The same settings that are available ...read more
Member
October 16, 2021
This would be a great option! Our developers have had to work their CSS magic to move the widget for us so it doesn't cover content.
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