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zgarside
Member | Diamond Partner
Member | Diamond Partner
Member since ‎Sep 1, 2020
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zgarside
Member | Diamond Partner
January 24, 2025
Reply to Let super admins view all HubSpot support tickets
HubSpot has changed this so you can't ever see other users' tickets. This is even worse. See my newly-posted suggestion here .
zgarside on January 24, 2025
Bring back access to all company support tickets!
HubSpot has removed the ability for company users with Account Access permission to see all company tickets in the Support Inbox. This is a terrible decision on HubSpot's part. We have 20 people at our agency and any one or small group of them read more
Reply Idea HubSpot Support Users & Teams & Permissions
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