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louisealbat
HubSpot Employee
HubSpot Employee
Member since ‎Sep 1, 2020
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Louise Albat

Customer Success Manager at HubSpot. Here to help customers grow !

Activity

AdamoFX on September 11, 2020
Add contacts based on phone numbers rather than emails
Dear All, Our sales pipeline runs off of phone numbers rather than email. Rather than using excel and then imputing into hubspot, it would be great to just use hubspot. Howevere, I can't seem to find out how to add contacts based on unique phone read more
Reply Discussion Contacts
1 upvote
4 Replies
louisealbat
HubSpot Employee
September 11, 2020
Hi NP, Yes, with the Outlook integration, a contact will be added everytime you email somebody who isn't a contact in your CRM. Unfortunatel...read more
AdamoFX on September 11, 2020
Add contacts based on phone numbers rather than emails
Dear All, Our sales pipeline runs off of phone numbers rather than email. Rather than using excel and then imputing into hubspot, it would be great to just use hubspot. Howevere, I can't seem to find out how to add contacts based on unique phone read more
Reply Discussion Contacts
1 upvote
4 Replies
louisealbat
HubSpot Employee
September 11, 2020
Hi NP, Yes, with the Outlook integration, a contact will be added everytime you email somebody who isn't a contact in your CRM. Unfortunatel...read more
Solved
alguil on September 10, 2020
Ajout d'un beacon d'aide contextuelle
Bonjour, Nous sommes en train de migrer d'un ancien logiciel de service client vers Hubspot. Cet ancien logiciel avait une feature que nous trouvions parfait, avec l'intégration d'un beacon permettant (voir PJ) : - de l'aide context read more
Reply Discussion Selfcare - Contact
0 upvote
2 Replies
louisealbat
HubSpot Employee
September 11, 2020
Bonjour @alguil , Dans HubSpot, il existe une fonctionnalité qui s'appelle "Recherche dans la base de connaissance". Cela permet, dans une pa...read more
Solved
mrsjsr on September 10, 2020
Answers to questions answered incorrectly
Hi. I today took, and passed, the content marketing certification exam. Is there a way that I can receive the correct answers to the (9) questions that I answered incorrectly?
Reply Discussion
0 upvote
2 Replies
louisealbat
HubSpot Employee
September 11, 2020
Hi, Unfortunately, no. You can receive the run-down of your exam, which shows you which questions you answered correctly and which you didn't....read more
Carlos319 on September 10, 2020
How to upgrade my account?
Hello, we have purchased Marketing Hub for one year with 5000 contacts in April 2020. As we have received more and more contacts from our clients, we would like to upgrade our account with more contacts. 1. What is the minimum number of contac read more
Reply Discussion Contacts & Companies
0 upvote
2 Replies
louisealbat
HubSpot Employee
September 11, 2020
Hi there Carlos, 1. In HubSpot, you purchase contacts per tranche of a 1000 contacts. So this is the minimum you can purchase. 2. To be ...read more
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