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kti-matt
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kti-matt
Participant
February 06, 2023
Reply to Pause ticket timer when a ticket is waiting on customer
Yes, most SLA tracking systems can specify to run SLA timers in certain statuses but not in others. This missing feature really limits its usefulness...read more
kti-matt
Participant
August 28, 2020
Reply to Outlook integration with SalesHub keeps asking for admin approval
In case this helps anyone... "User can register applications" didn't work for us. The option that did work for us was "Users can consent to a...read more
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