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BenjaminGust
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Member since ‎Aug 28, 2020
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Activity

DigitaWeb on January 10, 2020
It would be useful to be able to manage the way ticket are named. Especially when the tickets are automatically created with Conversations. For instance, an user could set the Ticket name to be : Email subject + Contact Name and Company. read more
120 upvotes
25 Replies
Participant
December 17, 2021
For me, it's lack of ticket number in the ticket name: https://community.hubspot.com/t5/HubSpot-Ideas/Enable-Ticket-ID-to-display-in-subject-line-o...read more
JoanneTapping on September 10, 2018
Whilst the Ticket system is useful, when you have 150-200 tickets in varying pipelines within ServiceHub can be confusing when searching for a particular ticket. It would be immensly valuable to include the Ticket ID to all subsequent emails fro read more
223 upvotes
72 Replies
Participant
October 14, 2020
Our team reached out, independently requested this feature and we were directed to this thread. It's shocking to me that this very basic feature (su...read more
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