Profile

nia_fru
Member
Member since ‎Aug 21, 2020
Message
  • solutions
    0
  • Replies
    0
  • Upvotes Given
    4
  • Upvotes Received
    47
  • Ideas
    5

about

Please sign in to the Community or get HubSpot free to view user profiles

Following

    Friends list is empty

Nia Golan-Vilella

This user hasn't created a bio yet. Edit your own profile here!

Activity

nia_fru on October 16, 2020
Toggle for Whether Meeting assigns Owner to Ownerless Contacts
Right now, if a Contact doesn't have an Owner, they get assigned to an owner if they book a meeting with anyone. I can see why that'd help in some cases, but it's less than ideal for our sales process, so we'd love to be able to turn that off!
Reply Idea Meetings
1 upvote
0 Reply
nia_fru on September 17, 2020
Allow Meeting Links sent from Tickets to auto-associate resultant Meetings with the Ticket
Often, Tickets need to be resolved over a screenshare, and Meetings have been invaluable in making that easier. However, when the Meeting is booked, it ends up only associated with the Company and the Contact. If working off the Ticket alone, as mos read more
Reply Idea Meetings Tickets
40 upvotes
12 Replies
nia_fru on August 25, 2020
Ticket workflows' Rotate ticket to owner action should allow assignment to Contact owner
In Ticket workflows, please enhance the Rotate ticket to owner action to include Contact owner as one of the options in "Rotate between", and allow for specifying a fallback option if the Contact has no owner.
Reply Idea Tickets Workflows
3 upvotes
0 Reply
nia_fru on August 25, 2020
Chatflow submit a ticket action should include ticket assignment
In Chatflows, it would be so helpful if y'all would enhance the Submit a ticket action to include "Automatically assign to" and "New visitor fallback", like the options the Send to team member Chatflow action already has. Ideally, it read more
Reply Idea Conversations
3 upvotes
0 Reply
nia_fru on August 21, 2020
Team Meetings should be able to add Teams, as well as Team Members
Right now, when you make a Team Meetings link, regardless of Team Type, it only gives you a Team Members dropdown that lets you choose people individually. This means that whoever is maintaining those Meetings links needs to manually adjust them read more
Reply Idea Meetings
0 upvote
0 Reply
View latest posts
Bookmark content for quick access to your most helpful threads.
Get started
Everyone has to start somewhere! Why not kick-start your journey by telling us a bit more about your interests.
Introduce yourself

Following

Connecting with fellow members is one of the best ways to get the most out of your experience. Here are some folks to get you started.
Community Badges

My Groups

Find your people by joining Groups based on shared interests. Check out some of our current faves, and feel free to
  • badge
    Content Marketing

    A place for content marketers to share ideas, learn, network, and be inspired.

  • badge
    Social Media

    A place for social media professionals to share ideas, learn, network, and be inspired.

  • badge
    HubFans

    A spot for HubSpot fans to connect and grow.