Member since ‎Aug 21, 2020
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Nia Golan-Vilella

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nia_fru on October 16, 2020
Right now, if a Contact doesn't have an Owner, they get assigned to an owner if they book a meeting with anyone. I can see why that'd help in some cases, but it's less than ideal for our sales process, so we'd love to be able to turn that off!
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nia_fru on September 17, 2020
Often, Tickets need to be resolved over a screenshare, and Meetings have been invaluable in making that easier. However, when the Meeting is booked, it ends up only associated with the Company and the Contact. If working off the Ticket alone, as mos read more
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nia_fru on August 25, 2020
In Ticket workflows, please enhance the Rotate ticket to owner action to include Contact owner as one of the options in "Rotate between", and allow for specifying a fallback option if the Contact has no owner.
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nia_fru on August 25, 2020
In Chatflows, it would be so helpful if y'all would enhance the Submit a ticket action to include "Automatically assign to" and "New visitor fallback", like the options the Send to team member Chatflow action already has. Ideally, it read more
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nia_fru on August 21, 2020
Right now, when you make a Team Meetings link, regardless of Team Type, it only gives you a Team Members dropdown that lets you choose people individually. This means that whoever is maintaining those Meetings links needs to manually adjust them read more
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