EmmaWashington

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Emma Washington

Working hard to learn more and more about HubSpot every day :)

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DoraMeleg en Febrero 10, 2022

Chatflows messing up source reporting

Hi! I am wondering if anyone has any solution, it is just mind-boggling that this is an issue. We have a chatflow that asks for permission to store personal data, and after the person gives name and email address, routes to a living person Leer más

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EmmaWashington

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Febrero 10, 2022

Hi @DoraMeleg ! While the Original Source field does indeed auto-populate to "Offline sources," the Original source drill-down 1 auto-pops to "C...Leer más

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a1valettrash en May 04, 2021

Import Company Records (Same URL)

I need bulk import company records. The problem is many company records have the same URL address but are different companies. (Apartment complexes with the same management company for example). I need the import list to update records that are Leer más

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EmmaWashington

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May 04, 2021

Following, because I would love to know how to do this too.

EmmaWashington en Noviembre 26, 2020

Use Product Library in Service Tickets?

Hello all! My research and chats with HubSpot support say this isn't possible, but I wanted to see if anyone smarter than me has had luck with some sort of work-around... We have about 2,500 unique products, each with it's own unique SKU, and th Leer más

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EmmaWashington

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Enero 06, 2021

No ma'am, I can't stand Zapier, there's always something that goes wrong. I just created a list and imported those values as drop down options in a n...Leer más

EmmaWashington en Noviembre 26, 2020

Use Product Library in Service Tickets?

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EmmaWashington

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Enero 06, 2021

No ma'am, I can't stand Zapier, there's always something that goes wrong. I just created a list and imported those values as drop down options in a n...Leer más

kenyonates en Noviembre 04, 2020

Better Optimize Chat Flow

Hi Community, I'm hoping to lean on you helpful folks for some further insight on the chat flow we have for our tenant screening website, Rentspree. We’ve always had a pretty formal/traditional flow, starting with "How can I help yo Leer más

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EmmaWashington

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Noviembre 05, 2020

Hi @kenyonates ! I think engagement rates with more relaxed language all depends on your audience. If you target audience is younger, mostly US-...Leer más

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DanielG1 en Octubre 22, 2020

Creating Organisational Hierarchy

I am looking to do something fairly simple, but after scouring the forums and tutorial videos on Youtube, I'm struggling to see how to do this. I have a small organisation of about 20 people. This organisation is split into North and South Regi Leer más

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EmmaWashington

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Octubre 22, 2020

Hi @DanielG1 ! Maybe Teams is what you're looking for. Here is a KBA regarding user permissions , and you'll see under the first section, titled Co...Leer más

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