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Derek_Gervais
HubSpot Alumni
HubSpot Alumni
Member since ‎Oct 22, 2016
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Activity

Heymarket on September 22, 2020
Timelines were not creating & the api logs were wiped out.
Hi, Our customers have mentioned that the timelines are not working for them. We did troubleshooting of the issue, but we found from the logs that we received 204 status. That means the timelines are being successfully created, but they were not read more
Reply Discussion Timeline and Extensions APIs
0 upvote
3 Replies
Derek_Gervais
HubSpot Alumni
September 24, 2020
Hey @Heymarket and @dennisedson , Glad everything is up and running again. I wouldn't expect the logs to disappear; we should store those f...read more
surajsironi on September 01, 2020
Requesting help on GET : REST API (ServiceNow and Hubspot Deal)
Hi, Someone help me in REST API. Use Case : in Hub spot when deal stage = closedwon then create incident in servicenow ServiceNowScheduled Job : alldeals(); function alldeals() { var r = new sn_ws.RESTMessageV2('Hubspot', 'AllDea read more
Reply Discussion Deals
0 upvote
1 Reply
Derek_Gervais
HubSpot Alumni
September 02, 2020
Hey @surajsironi , I'm not really familiar with this code, or the libraries you're using, but there's no total field in the JSON returned b...read more
Solved
krishna7 on September 01, 2020
Next steps for moving to Production
Hi Team, My work is related to RingCentral integration with Hubspot. It involved me creating an app in HubSpot (SMS, app id: xxx ) which has its own Client ID, Client Secret, and Install URL. I have used the above app id to create timel read more
Reply Discussion Contacts
0 upvote
3 Replies
Derek_Gervais
HubSpot Alumni
September 02, 2020
Hey @krishna7 , I'm not particularly familiar with the HubSpot <-> Ringcentral integration, but generally speaking Marketplace Apps sho...read more
cokobware on August 25, 2020
CTA button embed generates error 'Uncaught ReferenceError: hbspt is not defined'
Problem: clicks aren't registering with Hubspot CTA analytics when embed code is used. Details: I'm using Vue.js and Nuxt.js to generate my pages. In my page template, I stripped out non-essential code, and only have the embed code for one o read more
Reply Discussion Developer tools
0 upvote
3 Replies
Derek_Gervais
HubSpot Alumni
August 26, 2020
Hey @cokobware , the "hbspt is not defined" generally means that required scripts aren't being loaded, or loaded before they're called. Are y...read more
Samh on August 07, 2020
Sync messages 500 internal server error
Hi, I'm using https://legacydocs.hubspot.com/docs/methods/ecommerce/send-sync-messages and receiving the following error with deal object type. { "status" : "error" , "message" : "internal error" , read more
Reply Discussion Deals
0 upvote
4 Replies
Derek_Gervais
HubSpot Alumni
August 12, 2020
Hey @Samh , That's extremely helpful information, thank you. Last question while I dig into this: Are you seeing any sync errors related to ...read more
Samh on August 07, 2020
Sync messages 500 internal server error
Hi, I'm using https://legacydocs.hubspot.com/docs/methods/ecommerce/send-sync-messages and receiving the following error with deal object type. { "status" : "error" , "message" : "internal error" , read more
Reply Discussion Deals
0 upvote
4 Replies
Derek_Gervais
HubSpot Alumni
August 12, 2020
Hey @Samh , That's extremely helpful information, thank you. Last question while I dig into this: Are you seeing any sync errors related to ...read more
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