TomM2

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Tom Mahon

An ex-HubSpotter (product expert for forms and lead gen tools). Now a Freelance product marketer, digital marketer and HubSpot advocate! Ready to help with any issues, big or small! Tom@hub-spark.com

Atividade

matt_scott on Junho 06, 2023

Form Fields are far too long

The form field in the CMS editor is far far too long, when I'm adding fields I want to create a nice clean editing experience but it's difficult with the sheer amount of additional fields on the form You can see from my screenshot even a simpl Leia mais

Responder Idéia Forms

2 avaliações positivas

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TomM2

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Junho 07, 2023

Hey @matt_scott I'm no longer a HubSpot employee but I was when we rolled out the CMS module and the additional informational fields in the main fo...Leia mais

TMorrison05 on Junho 07, 2023

Chat queue

I see members have been requesting this since 2020. We use hubspot, sometimes we can have upto 20 people waiting. Why is this the only live chat facility that doesn't have a queue function? EG "You are 2nd in the queue" OR "Estimated time until Leia mais

Responder Discussão Chat

1 avaliações positivas

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TomM2

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Junho 07, 2023

Hey @TMorrison05 definitely see this being an amazing feature! Do you have a post on the ideas board to track this?

Solucionado

AHill30 on Junho 07, 2023

I can't see my Facebook Form in Hubspot

I am an admin for our Facebook account and in HubSpot, it shows my account is connected in settings under Ad accounts and Lead Syncing. I see my account under the Lead Syncing tab with the 1 Lead Form I created on Facebook. However - when I go to th Leia mais

Responder Discussão Forms

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TomM2

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Junho 07, 2023

Hey @AHill30 you should find your lead ad forms under marketing > Social > ads. Facebook lead ads won't be shown under your forms tool. The o...Leia mais

LGayazetdinova on Junho 07, 2023

Image pack on SERP

Hi HubSpot Community! 👋 Does someone remember when these extended image packs in SERP features appeared? Is it a new feature or not? As far as I remember, there were always one-line image packs, and without these little tags above (pets, Leia mais

Responder Discussão

2 avaliações positivas

1 Respostas

TomM2

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Junho 07, 2023

Hey @LGayazetdinova not sure how this is related to HubSpot tbh but I do agree! It's all a bigger part of the "walled garden" approach every pla...Leia mais

Solucionado

JRVC on Junho 07, 2023

Adding multi-select delivery territories to a company property

Putting this out into the ether- We have company partners who service multiple counties across the US and we are trying to find a way to standardize how those counties are setup in a property (since it would be thousands of counties). We need to Leia mais

Responder Discussão Companies Enterprise Knowledge Base Reports

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4 Respostas

TomM2

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Junho 07, 2023

Hey @JRVC this really is down to how to define a "county". Is this something you could capture in a form or have a person enter when creating a com...Leia mais

MHUSSON on Junho 07, 2023

Breakdown by multiple checkboxes

Hi, To be concrete, I will give an example. I am using a property with multiple checkboxes. I want to create a report that will only show me certain options but I have contacts who have several of the same options. Example: I want to know t Leia mais

Responder Discussão Enterprise

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2 Respostas

TomM2

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Junho 07, 2023

Hey @MHUSSON are all of these values stored in one property? If so you should be able to build a report in the custom report builder. It sound...Leia mais

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