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jzelmanash
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Member since ‎Aug 13, 2020
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Jessica Ash

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AmandaStutzman on January 11, 2019
It would be very helpful to see how much time chat representatives are set to available. Currently, reps could set themselves to away without supervisors knowing and ultimately reducing the number of incoming chats. In order to analyze reps effect read more
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Member
June 29, 2021
Yes. This idea came up two years ago. If we are going to use Hubspot, we need this type of metric for customer support success.
Snaedis on September 07, 2020
There have been a number of different posts in the Community which are about the same core need (customizing the styling of the knowledge base), but many have been marked as "solved" or "delivered" because of options that get you part-way there. I'm read more
Member
August 13, 2020
I'd love to have the ability to change font colors as well to match our style guide . I'm able to do this right now, but cannot do it with my paid...read more
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