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samara1
Participant | Elite Partner
Participant | Elite Partner
Member since ‎Aug 6, 2020
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  • solutions
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  • Replies
    4
  • Upvotes Given
    49
  • Upvotes Received
    318
  • Ideas
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Samara Santos

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samara1 on February 09, 2024
Increase articles limit
I just discovered that there is a limit of 2000 articles per knowledge base, even on a portal with the enterprise module. It would be great to be able to increase this amount for each of the knowledge base that can be created. Here is the art read more
Reply Idea Account Settings
0 upvote
0 Reply
samara1
Participant | Elite Partner
February 07, 2024
Reply to Knowledge Base Article - Multiple Categories
We really need this feature!
Solved
samara1 on February 07, 2024
Three Category Levels
One limitation I found in the knowledge base is the fact that we only have two category levels, it would be great to have at least three levels.
Reply Discussion Enterprise
4 upvotes
1 Reply
Solved
samara1 on February 07, 2024
Increase articles limit
I just discovered that there is a limit of 2000 articles per knowledge base, even on a portal with the enterprise module. It would be great to be able to increase this amount for each of the knowledge base that can be created. Here is the art read more
Reply Discussion Enterprise
2 upvotes
1 Reply
samara1
Participant | Elite Partner
July 11, 2023
Reply to Edit contact right side bar within Conversation Inbox
+100
samara1
Participant | Elite Partner
May 12, 2023
Reply to Autoresponder on conversations inbox
+1
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