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samara1
Participant | Elite Partner
Member since ‎Aug 6, 2020
  • solutions
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  • Replies
    4
  • Upvotes Given
    49
  • Upvotes Received
    245
  • Ideas
    8

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Samara Santos

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samara1 on February 09, 2024
I just discovered that there is a limit of 2000 articles per knowledge base, even on a portal with the enterprise module. It would be great to be able to increase this amount for each of the knowledge base that can be created. Here is the art read more
0 upvote
0 Reply
Brycelbrewer on March 20, 2020
It would be very useful to have the same article appear in different categories. I'm sure several use cases exist and many (if not most) users would find benefit from this. I have two simple use cases that we would benefit from but I'm sure that t read more
174 upvotes
59 Replies
Participant | Elite Partner
February 07, 2024
We really need this feature!
Solved
samara1 on February 07, 2024
One limitation I found in the knowledge base is the fact that we only have two category levels, it would be great to have at least three levels.
3 upvotes
1 Reply
samara1 on February 07, 2024
I just discovered that there is a limit of 2000 articles per knowledge base, even on a portal with the enterprise module. It would be great to be able to increase this amount for each of the knowledge base that can be created. Here is the art read more
2 upvotes
1 Reply
YiRui_Chua on November 03, 2021
Hey team, Raising this for a customer here. It would be great if we can hide some of HubSpot's default section in the contact right sidebar within the Conversation Inbox (and possibly in contact records too) Currently, we are not able to hide or read more
104 upvotes
31 Replies
Participant | Elite Partner
July 11, 2023
+100
jaynescarman on November 22, 2019
An autoresponder on the conversations inbox would be really helpful. Our customers use an email address to report issues. When an email comes in, our support team manually creates a ticket and that triggers an email to the customer to say we've read more
268 upvotes
62 Replies
Participant | Elite Partner
May 12, 2023
+1
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