TomM2

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Thought Leader | Platinum Partner

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sharonlicari

Tom Mahon

An ex-HubSpotter (product expert for forms and lead gen tools). Now a Freelance product marketer, digital marketer and HubSpot advocate! Ready to help with any issues, big or small!

Activity

Solved

M_Kelly on September 30, 2024

Marketing email with video - reporting on length of viewing time

We recently sent out a Marketing Email with a HubSpot video link. In the email reporting I can see how many people clicked on the video link, but I'd like to know how long they watched the video for - is it possible to find this info? thanks 🙂

Reply Discussion Marketing Email video

0 upvote

2 Replies

TomM2

Thought Leader | Platinum Partner

October 01, 2024

Hey @M_Kelly you can report on a HubSpot video if you've added it to a HubSpot CMS page, there's some more info on this here: https://knowledge....read more

CMott on October 01, 2024

Changing the 'From' name for connected email accounts

Hi. I have a few connected Outlook email accounts in HubSpot using different names and whilst I'm able to select the email address to use, the 'From' name is still my HubSpot Account Name. Is there a way to change this? I.e. The connected email add read more

Reply Discussion Connected Email

0 upvote

2 Replies

TomM2

Thought Leader | Platinum Partner

October 01, 2024

Hey @CMott connected emails sends emails directly from your inbox, so you need to have access to that specific inbox (outlook account) in order to ...read more

Solved

MMarketing3 on September 09, 2024

Multi Step Non Hubspot Form - Details not being pushed into Hubspot

I have a wordpress website with a multi-step form. Users enter their email address and car reg to get a price for scrap, confirm car details then if they want to accept the price for scrapping the car, they fill out part 2 of the form. I've added Hu read more

Reply Discussion Free

0 upvote

2 Replies

TomM2

Thought Leader | Platinum Partner

September 10, 2024

Hey @MMarketing3 non-HubSpot forms isn't going to work in your case unfortunately. Non-HubSpot forms works by running a script on the page w...read more

TomM2 on August 15, 2024

Assign article language on knowledgebase import

At the moment if you import a knowledgedbase article you cannot assign a language for the article. They will always be imported as your default language. This means importing a multi-lang KB requires manually updating the lang of the articles and read more

Reply Idea Knowledge Base

0 upvote

1 Reply

TomM2

Thought Leader | Platinum Partner

September 06, 2024

Lol, I just went to create this again and forgot I already created it. How is this not a thing?

Solved

christoph88 on September 04, 2024

hidden form fields in hubspot cta

Hi, I am trying to use hidden fields in a hubspot form which is embedded in a hubspot CTA. (an exit popup with a form). What is the best way to update these hidden values? Within forms can you add a callback on form create but as far as I see there read more

Reply Discussion Enterprise

0 upvote

6 Replies

TomM2

Thought Leader | Platinum Partner

September 06, 2024

@christoph88 I agree! The pop-up CTAs is still a very new feature, so the product team are actively trying to improve on this. I'd definitely recom...read more

Solved

jassonsmith on September 03, 2024

Why Isn't My Website Showing Up for My Brand Name on Search Engines?

Hello everyone, I'm facing an issue where my website isn't appearing in search engine results when I search for my brand name. I've tried checking my SEO settings, but I'm still not sure what's causing this problem. Has anyone else experienced this read more

Reply Discussion SEO

0 upvote

11 Replies

TomM2

Thought Leader | Platinum Partner

September 06, 2024

@jassonsmith Just as a bit of an aside, when I search for "car brand logos" I get this website, which seems to have basically the same branding, si...read more

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