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DoraMeleg
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Dora Meleg

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evachengpointr on Maio 19, 2020
Chat-box harassment report
We got a really rude msg from our chat-box on our website. Is there anyway that we can filter this kind of msg (swearing words, inappropriate sexul harrasement comments) in the future? Would be appreciate if you guys could help with that. Many than Leia mais
Responder Idéia Conversations Feedback Surveys
13 avaliações positivas
13 Respostas
DoraMeleg
Colaborador(a)
Março 02, 2022
We need this option too
ernopyykko on Novembro 17, 2017
Set chat availability based on user's calendar
Would it be possible to get the Messages availability to work in the same fashion as the Meetings integration? A person online/offline status would be toggled on and off based on their calendar. I would even suggest giving an option Leia mais
Responder Idéia Conversations
131 avaliações positivas
48 Respostas
DoraMeleg
Colaborador(a)
Fevereiro 23, 2022
Voting this up too. Currently, there is no way to set up a chat that automatically switches between teams in different timezones unless the users are...Leia mais
DoraMeleg on Fevereiro 10, 2022
Chatflows messing up source reporting
Hi! I am wondering if anyone has any solution, it is just mind-boggling that this is an issue. We have a chatflow that asks for permission to store personal data, and after the person gives name and email address, routes to a living person Leia mais
Responder Discussão Professional
1 avaliações positivas
5 Respostas
DoraMeleg
Colaborador(a)
Fevereiro 14, 2022
Sorry, I clicked on "Accept as Solution" by accident. Yes, we have the tracking on all pages, and it works well for other form fills. And we can se...Leia mais
DoraMeleg on Fevereiro 10, 2022
Chatflows messing up source reporting
Hi! I am wondering if anyone has any solution, it is just mind-boggling that this is an issue. We have a chatflow that asks for permission to store personal data, and after the person gives name and email address, routes to a living person Leia mais
Responder Discussão Professional
1 avaliações positivas
5 Respostas
DoraMeleg
Colaborador(a)
Fevereiro 14, 2022
Sorry, I clicked on "Accept as Solution" by accident. Yes, we have the tracking on all pages, and it works well for other form fills. And we can se...Leia mais
DoraMeleg on Fevereiro 09, 2022
How do you set up live chat for different time zones?
Hi! We would like to have live chat option on our site 24 hours, on workdays. We have 3 shifts thanks to people in different time zones. Our current setup does not seem to work... I have created 3 different inboxes, where the "working ho Leia mais
Responder Discussão Professional
3 avaliações positivas
6 Respostas
DoraMeleg
Colaborador(a)
Fevereiro 10, 2022
Thank you for your reply! This is really helpful! As for the team's availability, I have a few questions: - can they set up generic working hours for...Leia mais
swarnendu_D on Abril 14, 2020
block free email providers in chatbot
Similar to forms, it would be a good if we have the block free email providers feature in chatflows too. Even when we ask for work email ID, we end up getting a lot of gmails and personal IDs.
Responder Idéia Conversations
29 avaliações positivas
3 Respostas
DoraMeleg
Colaborador(a)
Fevereiro 10, 2022
Any news on this?
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