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Bernardamus
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Member since ‎Jul 17, 2020
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Bernardamus on July 30, 2021
False/Suspicious email open tracking
Hello! I noticed that some contacts always display a mail open date that is exactly the same as the "last contacted" timestamp. I understand that some humans might eventually read an email at the instant, but I tend to suspect that this "tracked o read more
Reply Discussion CRM Email Deliverability
0 upvote
5 Replies
Bernardamus
Contributor
July 30, 2021
If somebody at Hubspot is reading us, I would recommend to add a "score" to evaluate if the opening is "human" or likely to be "automated". For examp...read more
Solved
Bernardamus on July 30, 2021
False/Suspicious email open tracking
Hello! I noticed that some contacts always display a mail open date that is exactly the same as the "last contacted" timestamp. I understand that some humans might eventually read an email at the instant, but I tend to suspect that this "tracked o read more
Reply Discussion CRM Email Deliverability
0 upvote
5 Replies
Bernardamus
Contributor
July 30, 2021
If somebody at Hubspot is reading us, I would recommend to add a "score" to evaluate if the opening is "human" or likely to be "automated". For examp...read more
Solved
Bernardamus on July 30, 2021
False/Suspicious email open tracking
Hello! I noticed that some contacts always display a mail open date that is exactly the same as the "last contacted" timestamp. I understand that some humans might eventually read an email at the instant, but I tend to suspect that this "tracked o read more
Reply Discussion CRM Email Deliverability
0 upvote
5 Replies
Bernardamus
Contributor
July 30, 2021
If somebody at Hubspot is reading us, I would recommend to add a "score" to evaluate if the opening is "human" or likely to be "automated". For examp...read more
Solved
Bernardamus on May 20, 2021
Add Filter options when creating contacts view: AND vs. OR conditions
When creating conditions for a view it turns out that only the AND operator is available for combining different rules. Isn't there a way to use an OR operator instead of AND?  
Reply Discussion Contacts CRM
3 upvotes
1 Reply
Solved
Bernardamus on May 14, 2021
How to customize the Unsubscribe Preferences
I am using the Free CRM and I had no problem to customize the Sign Up forms for the newsletter, but I am having troubles customizing the form that our contacts use to unsuscribe & manage mail preferences. 1) The text appears to be in Spanish read more
Reply Discussion CRM Sales
0 upvote
2 Replies
Bernardamus
Contributor
May 15, 2021
Thanks for your reply. And yes, I am based in Spain, so I guess that's the reason for the language displayed
Solved
Bernardamus on November 14, 2020
Problem with date of tickets created on Freshdesk (Spritle integration)
I am having issues with the Spritle Freshdesk integration. In this example you can see that a ticket was creted on Freshdesk on the 13th of November, but it is logged on Hubspot as it happened on the 19th of June How to fix that?
Reply Discussion Free
0 upvote
7 Replies
Bernardamus
Contributor
May 14, 2021
The issue has been fixed by the developer of the integration
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