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BenWestie
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Member since ‎Jul 17, 2020
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BenWestie on July 24, 2020
It would be great to have the ability to tag an entire team within a note on a conversation or ticket. We have several people in our support team, a minimum of 1 person is covering tickets at all times, but we don't always know who this is, the abi read more
37 upvotes
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September 08, 2022
Absolutely. I want my team to stay in the loop and have to tag each one of them every time. Please!
BenWestie on July 17, 2020
It would be amazing to have a small button or link next to the Owner option on a conversation or ticket where clicking would make the current user the owner. Avoiding the need to type your own name in every time. A small thing but as we add mor read more
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