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Melb11
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Member since ‎Jul 10, 2020
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danslb on March 04, 2020
There is currently no way to exclude specific contacts from the getting a CES. This functionality should be added. We have some customers that have specifically requested not to get the survey anymore, and there is no way to do this if we open a read more
39 upvotes
9 Replies
Member
August 04, 2021
WE NEED THIS!
Melb11 on March 30, 2021
I think we need more reporting capabilities with the KB, analytics. Like visuals, graphs over time, sources, click rates. We activated the knowledgebase at the same time as we activated a chatbot. I have reached out to support multiple times due the read more
Melb11 on March 24, 2021
I think that it will be a huge help if we could have the option to get notifications for the knowledge base activity. We recently activated ours and i find myself constantly checking and finding the same numbers (which is fine and expected). I belie read more
1 upvote
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megheusel on May 09, 2019
We are running into issues with our Sales team having the ability to edit emails within Sequences that are used by a team. When a user copies a template, makes customization and goes to save, the "Update Template" button is listed first. This will u read more
29 upvotes
12 Replies
Member
July 10, 2020
Hello, I just got off chat with a Rep and we found there is no functionality to "lock" in place to restrict access to creating/editing Snippets or ...read more
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