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lalagunavillas
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Member since ‎Jul 9, 2020
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ToniDelgado29 on December 03, 2019
Adding link to snippet on tasks
When using snippets it is easy to create a link. The link is only clickable when using the snippet on email. It would be very helpful if the link also works on tasks. As it is now, it only provides the snippet with the text and not the actual link. read more
Reply Idea Snippets & Templates
6 upvotes
1 Reply
lalagunavillas
Member
July 11, 2020
Agreed. I have the same problem with using snippets in live chat - it shows the text link URL, not a clickable link. I've had to delete all links (...read more
briley on August 28, 2019
Bot notifications for conversations inbox
It would be nice to have the option to use the Connected Team Conversations Inbox as a recipient for notifications in regards to bot conversations. We are looking to have a notification sent to the conversations inbox any time there is a new bot con read more
Reply Idea Conversations
9 upvotes
10 Replies
lalagunavillas
Member
July 09, 2020
I agree totally. Having Bot conversations not showing in the Inbox - All Conversations section is far from ideal. It means these messages can get ...read more
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