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jpw_andy
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Member since ‎Jul 8, 2020
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  • Upvotes Given
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  • Ideas
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Andy Waller

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Activity

williamwright on February 21, 2020
When a customer service agent handles a conversation from email, message or chat it would be nice to assign an issue category, so an agent can flag the conversation as: shipping issue, or missing account information. So within dashboards dire read more
234 upvotes
67 Replies
Participant
July 07, 2021
I would appreciate this feature as well!
Chris_from_So1 on October 13, 2017
Currently only link attachments from the Hubspot data base are supported for marketing mails. Sometimes it would be more appropriate to sent the content already with the mail such that users can access all mail after mail sync without being online. read more
454 upvotes
148 Replies
Participant
June 25, 2021
Just want to reiterate my support of this idea. My company sends out sample designs to our contractors/agents using Hubspot, and it's a terrible expe...read more
jpw_andy on April 15, 2021
I'd like to request that the "Custom questions" should be a core feature in Hubspot Meetings. As a non Sales Hub user, I can use the meeting tool but I can't add any questions. Other users in my team have questions for "In-person or Virtual" and des read more
0 upvote
0 Reply
Solved
LukaszWiktor on August 30, 2018
Hi, how can I identify a visitor in the chat box? I've tried the identify API var _hsq = window._hsq = window._hsq || []; _hsq.push(["identify", { email: "${email}" }]); but it didn't work. New chat conversations still appear as "Uknown read more
10 upvotes
116 Replies
Participant
September 25, 2020
Hi @tilly My company started using Hubspot this year and we're on the starter plan. We were pretty jazzed about being able to use the chat widget ...read more
Chris_from_So1 on October 13, 2017
Currently only link attachments from the Hubspot data base are supported for marketing mails. Sometimes it would be more appropriate to sent the content already with the mail such that users can access all mail after mail sync without being online. read more
454 upvotes
148 Replies
Participant
June 25, 2021
Just want to reiterate my support of this idea. My company sends out sample designs to our contractors/agents using Hubspot, and it's a terrible expe...read more
Solved
LukaszWiktor on August 30, 2018
Hi, how can I identify a visitor in the chat box? I've tried the identify API var _hsq = window._hsq = window._hsq || []; _hsq.push(["identify", { email: "${email}" }]); but it didn't work. New chat conversations still appear as "Uknown read more
10 upvotes
116 Replies
Participant
September 25, 2020
Hi @tilly My company started using Hubspot this year and we're on the starter plan. We were pretty jazzed about being able to use the chat widget ...read more
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