Perfil

RyanClark
Participante
Miembro desde ‎jul 2, 2020
Enviar mensaje
  • Soluciones
    0
  • Respuestas
    3
  • Me gusta otorgados
    2
  • Me gusta recibidos
    11
  • Ideas
    3

Acerca de

Inicia sesión en la comunidad u obtén HubSpot gratis para ver los perfiles de los otros usuarios.

Amigos

    La lista de amigos está vacía

Ryan Clark

Este usuario aún no creó una biografía. Edita tu perfil aquí.

Actividad

RyanClark en Abril 11, 2023
API query to get open tickets
I am looking to use MS Flow to get a count of the open tickets from each pipeline every day. We already have Flow connected and running some tasks, but the query to get open tickets from a pipeline is more complex that I would have hoped. Does anyon Leer más
Responder Conversación Timeline and Extensions APIs
0 Me gusta
4 Respuestas
RyanClark
Participante
Abril 19, 2023
Hi, thanks very much for this. I have managed to get it into Flow and it is working. The only issue I have is that we have a pipeline with 3 closed s...Leer más
RyanClark en Abril 11, 2023
API query to get open tickets
I am looking to use MS Flow to get a count of the open tickets from each pipeline every day. We already have Flow connected and running some tasks, but the query to get open tickets from a pipeline is more complex that I would have hoped. Does anyon Leer más
Responder Conversación Timeline and Extensions APIs
0 Me gusta
4 Respuestas
RyanClark
Participante
Abril 19, 2023
Hi, thanks very much for this. I have managed to get it into Flow and it is working. The only issue I have is that we have a pipeline with 3 closed s...Leer más
RyanClark en Abril 11, 2023
API query to get open tickets
I am looking to use MS Flow to get a count of the open tickets from each pipeline every day. We already have Flow connected and running some tasks, but the query to get open tickets from a pipeline is more complex that I would have hoped. Does anyon Leer más
Responder Conversación Timeline and Extensions APIs
0 Me gusta
4 Respuestas
RyanClark
Participante
Abril 19, 2023
Hi, thanks very much for this. I have managed to get it into Flow and it is working. The only issue I have is that we have a pipeline with 3 closed s...Leer más
GavWillis en May 21, 2020
Add an option for 'Send and set Ticket Status to...'
When replying to an email on a ticket, the system automatically sets the Ticket Status to Waiting on Customer (as that's what we've set up in config) but it would be great to have an option to manually set the Ticket Status when you reply. A use Leer más
Responder Idea Tickets
1 Me gusta
1 Respuestas
RyanClark
Participante
Julio 21, 2020
This would be very helpful, this is a feature in Freshdesk and one that I currently use all the time.
RyanClark en Julio 21, 2020
Simplify Responding to Tickets
When responding the ticket a default template should be available and loaded when reply is selected, so that cusomised responses can happen with a single click, rather than having to search for templates or add snippets.
Responder Idea Tickets
2 Me gusta
0 Respuestas
RyanClark en Julio 21, 2020
External Contacts View their Tickets
We want to use tickets for supporting our external customers. Our current software allows external users to login and view the status of their own tickets. We can also set roles for contacts from the same company so that a primary contect can see a Leer más
Responder Idea Tickets
0 Me gusta
0 Respuestas
Ver publicaciones más recientes
Guarda tu contenido favorito para acceder rápidamente a él.
Primeros Pasos
Siempre hay que empezar por algún lado, por ejemplo, podrías comenzar por contarnos un poco sobre tus intereses.
Preséntate

Siguiendo

Conectarte con tus colegas es una de las mejores formas de aprovechar al máximo tu experiencia. Puedes comenzar con alguna de estas personas:
Insignias de la Comunidad

Mis grupos

Únete a algún grupo y encuentra personas con tus mismos intereses. Explora nuestros favoritos e intenta
  • badge
    Content Marketing

    A place for content marketers to share ideas, learn, network, and be inspired.

  • badge
    Social Media

    A place for social media professionals to share ideas, learn, network, and be inspired.

  • badge
    HubFans

    A spot for HubSpot fans to connect and grow.