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MelissaWilson
Participant | Platinum Partner
Participant | Platinum Partner
Member since ‎Jul 1, 2020
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  • Replies
    2
  • Upvotes Given
    11
  • Upvotes Received
    9
  • Ideas
    1

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Melissa Wilson

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Activity

nina on March 10, 2017
Auto Rotate, ability to mark user as on vacation or sick to remove/skip them in workflow
We have a pretty big sales team and we require them to respond to leads quickly to them being received. If a lead sits without a response for more than 15 minutes we are not doing our work the way we would like. We use a handful of workflows to dist read more
Reply Idea Workflows
191 upvotes
86 Replies
MelissaWilson
Participant | Platinum Partner
February 09, 2022
This seems like it would be an easy solution to allow a user to set themself as away for a short period of time, but i'm sure there are a million rea...read more
MelissaWilson on September 13, 2021
Private content registration functionality needs attention.
The system needs to be smart enough to know if a user has set their password or not - and resend them the registration email if they try to register again. While this may not seem like a huge issue, we have experienced many problems with t read more
Reply Idea CMS Development Tools
8 upvotes
2 Replies
caroline_at_hv on May 17, 2017
Reporting based on History of a property
Looking to create a report using the create date of a property or date the property is changed, which can be found in the history of the property, as one of the metrics for the report. A report that will give me the number of deals that were read more
Reply Idea Contacts & Companies Marketing Reporting
406 upvotes
107 Replies
MelissaWilson
Participant | Platinum Partner
July 28, 2021
So many great replies here with use cases and comments on the fact that this information is already housed somewhere - so @hubspot - give us access...read more
Brandonbaker on September 17, 2018
Multiple Knowledge Bases
The ability to create more than one Knowledgebase. Similar to having multiple conversation inboxes or ticket pipelines. This allows for knowledgebase segmentation. Could be for Internal Vs External or Client Vs Prospect (Sales Vs Support) read more
Reply Idea Knowledge Base
764 upvotes
214 Replies
MelissaWilson
Participant | Platinum Partner
June 08, 2021
We also would like this functionality ASAP. One for customers, one public, one for internal, etc... OR at very least, the ability to create custom ...read more
ednalim on April 05, 2021
Drag and drop editor for private content registration page
Customising a Knowledge Base private content registration page currently requires a CMS Enterprise subscription, and editing in Design Manager . However, especially because the Knowledge Base tool comes under Service Hub, HubSpot should enable S read more
Reply Idea Knowledge Base
5 upvotes
3 Replies
MelissaWilson
Participant | Platinum Partner
June 08, 2021
Fully agree. We pay a great deal to have this functionality as marketers and should not have to hire developers to edit code for simple pages.
mfinocchiaro on March 03, 2017
Tracking Documents from File Manager
We have software data sheets in the File Manager that we link to on our site for customer download. We need to have the ability to track how many times these pdfs are downloaded for viewing, as well as being able to see what web pages these linked d read more
Reply Idea File Manager
552 upvotes
155 Replies
MelissaWilson
Participant | Platinum Partner
May 18, 2021
This is a HUGE MUST HAVE for our clients. We have hundreds of files - public and private - that need to be tracked to make our future efforts more ef...read more
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