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annabeldarling
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Member since ‎Jul 1, 2020
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MikeHuggins on September 20, 2017
Auto-detect 'away' feature for chat
The messages feature is tough to manage in a busy office. I'm the only key contact for online chat. And I have various other duties. I'm often 'popping up' from my computer and forgetting to turn off chat. This is causing constant frustration read more
Reply Idea Conversations
193 upvotes
72 Replies
annabeldarling
Member
November 23, 2020
Even with the new team management features available - we still need to manually check that the availablity settings for each agent are correct. This...read more
annabeldarling on August 06, 2020
Central view/management of blog SEO / metadata
It would be great if in the blogging platform, more data about the blogs and more functionality was available. ie. being able to see (or at least have the option to see) columns for tags, topic/subtopic etc. And also being able to manage these read more
Reply Idea Blog SEO
2 upvotes
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