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SarahSpitfire
Member | Diamond Partner
Member since ‎Jul 25, 2017
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Lauren_Lokker on September 27, 2019
We'd like to be able to pull a report on the average time a ticket spends in each stage of our customer service pipeline to determine where things are running smoothly and where we are encountering bottlenecks.
39 upvotes
11 Replies
Member | Diamond Partner
September 30, 2019
This would be really, really valuable, and is exceptionally important when measuring movement in a ticket pipeline.
rdavidson on January 03, 2017
Instagram integration for social media stats.
91 upvotes
28 Replies
Member | Diamond Partner
August 07, 2017
HI there, An integration with Instagram and YouTube would be really benefical for posting and reporting/monitoring purposes. Any idea when this m...read more
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