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mgihv
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Member since ‎Jun 23, 2020
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  • Upvotes Given
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mgihv
Participant
December 04, 2024
Reply to Help Desk - need individual signatures
Hey Eric! Awesome to have your attention on this, really appreciate it. For us being able to use the user profile values would be a huge step up, a...read more
mgihv on October 28, 2024
Improved customisation of helpdesk email signatures (more personalisation tokens)
There is a product gap where if a user responds to a ticket from the ticket interface, the system includes their personal e-mail signature. If a user responds to the exact same ticket but from the helpdesk interface, the systems defaults their read more
Reply Idea Tickets
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mgihv
Participant
August 27, 2024
Reply to Help Desk - need individual signatures
Hey mate- it's pretty useless but you can make a basic signature. Go settings/Inbox & Helpdesk/HelpDesk/ hover over a channel and click edit/ th...read more
mgihv
Participant
June 25, 2024
Reply to Help Desk - need individual signatures
Yes this is very important. Helpdesk is an interface for tickets, it makes no sense not to be able to include personal signatures in emails. Bit of...read more
mgihv
Participant
September 07, 2023
Reply to Linking two contacts for association
This would be extremely extremely helpful
mgihv
Participant
September 22, 2020
Reply to Show deal owner in Sales Pipeline Board
This is a must have feature. So easy, and helpful. Reporting/filtering is a weak alternative when you want your team to see things at a glance.
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