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conyfarias
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Member since ‎Jun 17, 2020
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Constanza Farias

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Activity

MrsMaverick on January 23, 2020
Intercom Integration: Reporting
Overview We are currently trying to use HubSpot for support and CS teams. We added the intercom and HubSpot integration so now CSR's can see conversations on a contact which is a great first step knowing but it's not very actionable. Reques read more
Reply Idea Activity Feed
13 upvotes
2 Replies
conyfarias
Participant
August 13, 2020
Excellent idea, if this happens it would be beautiful
SMS1 on June 18, 2019
Post Chat Survey
Please create the ability in the Chat tool to add a post-chat survey where I can configure the questions. There should be a mix of options for the question field type to set up the survey i.e. Dropdown, Stars, text box, etc. Something like t read more
Reply Idea Conversations Feedback Surveys
249 upvotes
110 Replies
conyfarias
Participant
June 17, 2020
Hi @mfreiert I think that is a spectacular idea to have in this tool. Would also really appreciate this. Would be great to get feedback on h...read more
ajubete on April 29, 2020
Ask Me Anything! Chatflows
¡Hola Comunidad! Soy Álvaro, Customer Support Specialist en la oficina de HubSpot en Dublín. Llevo más de un año prestando asistencia a nuestros usuarios en España y América Latina, así que es probable que ya nos ‘conozcamos’ al haber interac read more
Reply Discussion AMA chatflow
8 upvotes
14 Replies
conyfarias
Participant
June 17, 2020
Hola @ajubete , Existe la forma de poder medir la cantidad de ticket que nos estan llegando por día, no he podido encontrar la forma de crear ...read more
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