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David_Loggins
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Member since ‎Jun 16, 2020
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  • Upvotes Given
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  • Upvotes Received
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David_Loggins on July 02, 2020
i have orders come in text form in the body of an email. would like to save as a PDF for documenting. Can we have this feature added. thank you
Solved
David_Loggins on June 18, 2020
I dont see an option to "FWD" and email. This would be helpful rather than hitting reply and and re-attaching the attachemnt. Something I would like to have available in email conversations and in tickets. Thanks
1 upvote
2 Replies
Participant
July 02, 2020
thanks for the link. im surprised to see this has been on the "to do" list for a year and a half. glad to see its now in the "planning stage"
David_Loggins on June 16, 2020
Seems the search bar will only search a ticket title. Can this be expaned to search the body as well? or perhaps have a drop down option to toggle between the two. For my use, when a customer calls back (months later) and i have to find the tic read more
2 upvotes
3 Replies
Participant
July 02, 2020
thats more of a work around than a solution. i have used other platforms in the past that would search all data fields. can be a bit much but current...read more
bcarter on November 19, 2019
Currently the search function for tickets only displayes results based on the name of a ticket. Quite often when searching for a ticket/email the title is not known, which leads to frustration. The solution I have found is to search via contact in read more
71 upvotes
20 Replies
Member
December 19, 2021
This would be very helpful for tickets as well. To search using wild cards, even better than a whole field, with the exact title or ticket number.
Solved
David_Loggins on June 18, 2020
I dont see an option to "FWD" and email. This would be helpful rather than hitting reply and and re-attaching the attachemnt. Something I would like to have available in email conversations and in tickets. Thanks
1 upvote
2 Replies
Participant
July 02, 2020
thanks for the link. im surprised to see this has been on the "to do" list for a year and a half. glad to see its now in the "planning stage"
David_Loggins on June 18, 2020
I don't see an option to "Print" any of my emails. Some of my emails are orders that i would prefer to save as a PDF and attach to an order # in my sales system. I prefer this print option to be availabe in the email conversations AND in the tic read more
48 upvotes
17 Replies
Participant | Platinum Partner
May 30, 2022
Hey there, We have at least 2 clients who would find this very useful. Thanks
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