Member since ‎Jun 15, 2020
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Ray Firnbach

Marketing Manager of Inspire Marketing Services & Guardsman Global. Feel free to connect & drop a line on LinkedIn (no spam please)


ZINEme on February 19, 2019
I have created a custom property for a unique customer URL which I'd like to use in emails, directing customers back to their specific log in. While when inserting the personalisation token within an email works - we see the full URL. I'd like to read more
34 Replies
February 10, 2022
I have tried updating the HTML code of the email with this, and I am able to hyperlink the text with the personalization token <div><a more
rayfirnbach on November 30, 2021
Let me start by saying that I understand the value of onboarding and its use in not only using the tools properly, but aligning the Hubspot tools to each (very unique) organization. (and—let's not kid ourselves—the revenue side of things) Wi read more
MPamintuan on July 26, 2021
A lot of our clients use a shared email address such as Becuase HubSpot CRM can't have multiple names for one email, the most updated name will always replace the previous name when importing. This makes it a big hassle and i read more
12 Replies
June 03, 2022
💯 yes please. This is important for us.
rayfirnbach on July 16, 2021
Briefly searched...I'm suprised this hasn't been suggested as far as I can tell. As an admin, I find it frustrating that we have two choices for employees leaving the company: Remove them from the account, which effectively treats them as if t read more
HubSpot Product Team
February 07, 2022
Hi, the ability to deactivate a user without removing them entirely from your HubSpot account is now live! Read more about the feature here: more
PhocosJP on July 25, 2017
Hello, I think it would be a great if youc ould allow users to attach files to tasks during task creation. Often times, tasks are created for task owners to review documents that it would be very convenient to have attached to the task when the read more
25 Replies
June 22, 2022
Hi there, There is a great demand for OFFICE attachments (Word, Excel, Power Point.etc....) to be added as atathcments to a task created. more
ahess6 on March 15, 2021
I'm working on importing contacts and associated information from our records into Hubspot. We have many contacts with notes attached to their records that span across multiple lines. For instance, a physical address was documented across 2-3 lines. read more
March 15, 2021
Hi! Hubspot note imports actually read code, so if you just add <br> where you'd like a line break, that should do the trick! Also more
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