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adzleach
Participant | Platinum Partner
Participant | Platinum Partner
Member since ‎Jun 13, 2020
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  • solutions
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  • Replies
    1
  • Upvotes Given
    60
  • Upvotes Received
    46
  • Ideas
    9

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adzleach on October 06, 2025
Limit Customer Agent responses to only supplied knowledge sources
At the moment if you ask customer agent a question that's not answered within it's knowledge sources, it will answer with additional context outside of these sources. This has caused an issue for one of our clients where they need to restrict this d read more
Reply Idea Customer Agent
0 upvote
0 Reply
adzleach on October 06, 2025
Free-text context engineering input for HubSpot Customer Agent
We are having issues with one of our enterprise 'household-name' brands where people are asking Customer Agent questions about current events, celebrities and other topics that it shouldn't comment on. Can we have the ability to provide some addit read more
Reply Idea Customer Agent
1 upvote
0 Reply
adzleach on October 04, 2025
Import and Export Knowledge Sources in HubSpot Customer Agent
Customer Agent is a great tool however, requires quite significant training material in-order to ensure that it is able to provide the relevant context for an enterprise or up-market brand. We have hit issues where our Customer Agent knowledge sourc read more
Reply Idea Customer Agent Live Chat & Bots
0 upvote
0 Reply
adzleach
Participant | Platinum Partner
August 08, 2024
Reply to Dedicated IP for Custom Code actions
This is really important. IP allowlisting is a legacy approach to security and more effective measures are now available; however many of our clients...read more
adzleach
Participant | Platinum Partner
November 17, 2022
Reply to Filter results in the Duplicates tool
This is an absolute must-have feature for this tool to be anything more than an MVP.
adzleach
Participant | Platinum Partner
March 01, 2022
Reply to Field dependencies in Playbooks
This is important for our clients, especially when using playbooks for calling.
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