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MirandaBalcar
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Member since ‎Jun 10, 2020
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Miranda Balcar

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MirandaBalcar on October 01, 2020
I think that any updates from our QA team through Jira should populate on the associated support ticket of the client affected by the issue. For instance, we submit a support ticket for someone who sees an error message. Our team creates a Ji read more
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Member
July 06, 2020
I have the same concern. When we change the "reply-to" recipient (instead of forwarding) it does not allow us to forward the attachments. This is a h...read more
Member
July 02, 2020
100% agreed. Now that we've implemented Service Hub, it's become a monster to handle notifications for all users. Very disappointed this wasn't a fea...read more
Member
June 29, 2020
I agree. This is a much needed feature not just for the CRM but for Service Hub as well. Our support agents draft lengthy emails and may need to navi...read more
Member
June 10, 2020
My organization utilizes Sales Pro and Service Pro for specific paid seat members. However, we also have a fairly large group of CSMs who do not need...read more
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