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RCandianoSUW
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Member since ‎Jun 4, 2020
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Robert Candiano

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RCandianoSUW on January 11, 2022
We've been successfully using the Service Hub with forms to create tickets for our customers. Unbeknowst to us there is a limit of 1,000 submissions allowed - after that no new tickets are created and no notification goes out to us stating this. I read more
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KeeganSmith87 on April 23, 2020
We're struggling with the inability for reporting to display percentages versus JUST numbers. For instance, in this example: If you have the TOTAL number of the stacked bar and the sub numbers broken out already, to also have the abi read more
Participant
November 11, 2021
This would be a huge help in showing what percent of folks come to our site based on original source and then matched against their current customer ...read more
RCandianoSUW on October 06, 2021
It would be greatly appreciated it we could add fields to the Subject Line when one of my reps respond to a new ticket. Other systems we have worked with have this functionality and it helps our customers (and reps) track open tickets. Currentl read more
RCandianoSUW on October 05, 2021
I'm looking to see if there is some way to add fields to the Subject Line when one of my reps respond to a new ticket. Other systems we have worked with have this functionality and it greatly helps our customers track open tickets. Is there any read more
Participant
October 06, 2021
Thanks, Tiphaine! I'll add it to the Forum. Cheers, Rob
RCandianoSUW on October 05, 2021
I'm looking to see if there is some way to add fields to the Subject Line when one of my reps respond to a new ticket. Other systems we have worked with have this functionality and it greatly helps our customers track open tickets. Is there any read more
Participant
October 06, 2021
Thanks, Tiphaine! I'll add it to the Forum. Cheers, Rob
EvelyneB on December 15, 2020
We would like the 'Tickets' dashboard (under Service) in HubSpot to auto-refresh. The servicedesk would like to see the most recent version of this overview at all times as multiple people work on these tickets.
23 upvotes
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Participant
September 29, 2021
Definitely a must have!
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