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RCandianoSUW
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Member since ‎Jun 4, 2020
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Robert Candiano

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RCandianoSUW on January 11, 2022
Extending Form Submission Limitation
We've been successfully using the Service Hub with forms to create tickets for our customers. Unbeknowst to us there is a limit of 1,000 submissions allowed - after that no new tickets are created and no notification goes out to us stating this. I read more
Reply Idea Forms Tickets
0 upvote
0 Reply
KeeganSmith87 on April 23, 2020
Reporting feature should offer percentages
We're struggling with the inability for reporting to display percentages versus JUST numbers. For instance, in this example: If you have the TOTAL number of the stacked bar and the sub numbers broken out already, to also have the abi read more
Reply Idea Marketing Reporting Sales Reporting
232 upvotes
67 Replies
RCandianoSUW
Participant
November 11, 2021
This would be a huge help in showing what percent of folks come to our site based on original source and then matched against their current customer ...read more
RCandianoSUW on October 06, 2021
Adding Ticket Number & Custom Field to Ticket Reply Email Subject Line
It would be greatly appreciated it we could add fields to the Subject Line when one of my reps respond to a new ticket. Other systems we have worked with have this functionality and it helps our customers (and reps) track open tickets. Currentl read more
Reply Idea Conversations Custom Objects Tickets
4 upvotes
1 Reply
RCandianoSUW on October 05, 2021
Adding Ticket Number & Custom Field to Ticket Reply Email Subject Line
I'm looking to see if there is some way to add fields to the Subject Line when one of my reps respond to a new ticket. Other systems we have worked with have this functionality and it greatly helps our customers track open tickets. Is there any read more
Reply Discussion Conversations Custom Objects Developer Service Tickets Workaround
6 upvotes
3 Replies
RCandianoSUW
Participant
October 06, 2021
Thanks, Tiphaine! I'll add it to the Forum. Cheers, Rob
RCandianoSUW on October 05, 2021
Adding Ticket Number & Custom Field to Ticket Reply Email Subject Line
I'm looking to see if there is some way to add fields to the Subject Line when one of my reps respond to a new ticket. Other systems we have worked with have this functionality and it greatly helps our customers track open tickets. Is there any read more
Reply Discussion Conversations Custom Objects Developer Service Tickets Workaround
6 upvotes
3 Replies
RCandianoSUW
Participant
October 06, 2021
Thanks, Tiphaine! I'll add it to the Forum. Cheers, Rob
EvelyneB on December 15, 2020
Auto-refresh 'Tickets' dashboard
We would like the 'Tickets' dashboard (under Service) in HubSpot to auto-refresh. The servicedesk would like to see the most recent version of this overview at all times as multiple people work on these tickets.
Reply Idea Tickets
30 upvotes
15 Replies
RCandianoSUW
Participant
September 29, 2021
Definitely a must have!
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