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amanda_smith
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Member since ‎Jun 4, 2020
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Amanda Smith

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amanda_smith on December 06, 2021
Hey all, This doesn't really fall unter the Hubspot Marketing features, but I'm hoping someone from this group has experienced this before and can help out: I recently took over the marketing department, and whoever previously managed our so read more
1 upvote
3 Replies
Participant
December 08, 2021
For those who may need help with this in the future, I opened up a ticket with LinkedIn and required the steps mentioned above which I had already tr...read more
amanda_smith on December 06, 2021
Hey all, This doesn't really fall unter the Hubspot Marketing features, but I'm hoping someone from this group has experienced this before and can help out: I recently took over the marketing department, and whoever previously managed our so read more
1 upvote
3 Replies
Participant
December 08, 2021
For those who may need help with this in the future, I opened up a ticket with LinkedIn and required the steps mentioned above which I had already tr...read more
amanda_smith on August 21, 2020
Hi, Currently, manual updates to contact properties within the Coversations tool (aka using the contact "preview" panel) does not log the person who made the change. The change shows that is was made by "Conversations", even though it was a manual read more
0 upvote
0 Reply
SMS1 on June 18, 2019
Please create the ability in the Chat tool to add a post-chat survey where I can configure the questions. There should be a mix of options for the question field type to set up the survey i.e. Dropdown, Stars, text box, etc. Something like t read more
249 upvotes
110 Replies
Participant
August 17, 2020
Yes, this is needed! Other chat companies I've seen already have this function.
amanda_smith on July 02, 2020
It would be great if we could add access to turn on/off chatflows for users with Service Hub Professional Access without needing to give them admin access to do so. This would allow people such as Customer Service Managers/Supervisors to manage this read more
0 upvote
0 Reply
amanda_smith on June 23, 2020
It would be great if a deactivated user's email could show in the conversations/inbox history if a user is removed like it does with contact/ticket owner history in order to keep the record intact. This is very important to those businesses needing read more
1 upvote
1 Reply
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