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anhthi
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Member since ‎May 27, 2020
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  • Upvotes Given
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Anh-Thi Mouradov

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Activity

williamwright on February 21, 2020
When a customer service agent handles a conversation from email, message or chat it would be nice to assign an issue category, so an agent can flag the conversation as: shipping issue, or missing account information. So within dashboards dire read more
129 upvotes
37 Replies
Member
April 25, 2022
WE NEED THIS PLEASE!!
Solved
anhthi on November 04, 2020
In our Hubspot Shared Inbox, is there a way to tag conversations and the run a report on the tags? We'd like to be able to categorize each conversation into major buckets, so that each month we can get a report on how many types of questions we' read more
11 upvotes
1 Reply
Hall of Famer | Partner
November 04, 2020
Hi @anhthi , Currently that's not possible. Other users have requested this feature in the HubSpot Ideas section of the community. I recomme...read more
Solved
jackcoldrick on August 23, 2019
Hello all, Welcome to the second in a series of videos focusing on the native integration Hubspot provides with Shopify. In the last post I spoke about " How to setup the shopify integration ". In this post I'm going to concentrate o read more
9 upvotes
22 Replies
Participant
April 12, 2022
I still don't understand what Checkout Completed is for. "just an intermediary step" what is the business use case for this stage, and are there any ...read more
Solved
kaplankada on July 28, 2020
We use a shared inbox for a group of customer service agents. One of those agents with ongoing conversations is going to be out of the office for a few days. While other agents can respond when appropriate we would like to be able to have an automat read more
11 upvotes
5 Replies
Community Manager
January 26, 2021
Hello @SFyrand Thank you for your feedback, at the moment there is not a specific number for an idea to be created, our ideas forum is monitored r...read more
Solved
jackcoldrick on August 23, 2019
Hello all, Welcome to the second in a series of videos focusing on the native integration Hubspot provides with Shopify. In the last post I spoke about " How to setup the shopify integration ". In this post I'm going to concentrate o read more
9 upvotes
22 Replies
Participant
April 12, 2022
I still don't understand what Checkout Completed is for. "just an intermediary step" what is the business use case for this stage, and are there any ...read more
Solved
jackcoldrick on August 23, 2019
Hello all, Welcome to the second in a series of videos focusing on the native integration Hubspot provides with Shopify. In the last post I spoke about " How to setup the shopify integration ". In this post I'm going to concentrate o read more
9 upvotes
22 Replies
Participant
April 12, 2022
I still don't understand what Checkout Completed is for. "just an intermediary step" what is the business use case for this stage, and are there any ...read more
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