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anhthi
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Member since ‎May 27, 2020
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Anh-Thi Mouradov

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Activity

hktango on January 11, 2021
Creating tasks from Conversation Inbox
Relaying a much needed feature to be back: In need for the ability to select "create task to follow up in X days" directly in the Conversation Inbox. Currently, this feature is only available in the Contact page and therefore is quite inconvenie read more
Reply Idea Conversations Tasks
127 upvotes
38 Replies
anhthi
Participant
January 18, 2024
Please add this feature!
williamwright on February 21, 2020
Issue Tagging on Conversations
When a customer service agent handles a conversation from email, message or chat it would be nice to assign an issue category, so an agent can flag the conversation as: shipping issue, or missing account information. So within dashboards dire read more
Reply Idea Conversations
222 upvotes
65 Replies
anhthi
Participant
November 04, 2020
We would also great benefit from this feature!
Solved
anhthi on November 04, 2020
Tagging Conversations
In our Hubspot Shared Inbox, is there a way to tag conversations and the run a report on the tags? We'd like to be able to categorize each conversation into major buckets, so that each month we can get a report on how many types of questions we' read more
Reply Discussion Free
21 upvotes
1 Reply
Solved
jackcoldrick on August 23, 2019
HubSpot Native Shopify Integration 101: How data syncs from Shopify to HubSpot
Hello all, Welcome to the second in a series of videos focusing on the native integration Hubspot provides with Shopify. In the last post I spoke about " How to setup the shopify integration ". In this post I'm going to concentrate o read more
Reply Discussion Ecommerce shopify
9 upvotes
25 Replies
anhthi
Participant
September 04, 2020
Hi Jack, Got it - thanks for the info. I just integrated Shopify, and I followed the steps to sync data so that data goes "one-way" from Shopify t...read more
Solved
kaplankada on July 28, 2020
Send out of office on shared email inbox
We use a shared inbox for a group of customer service agents. One of those agents with ongoing conversations is going to be out of the office for a few days. While other agents can respond when appropriate we would like to be able to have an automat read more
Reply Discussion How To
22 upvotes
5 Replies
anhthi
Participant
September 04, 2020
Hello - Is there a way to send an automated email response for all email channels connected to our Shared Inbox? We want to set up a response that sa...read more
Solved
jackcoldrick on August 23, 2019
HubSpot Native Shopify Integration 101: How data syncs from Shopify to HubSpot
Hello all, Welcome to the second in a series of videos focusing on the native integration Hubspot provides with Shopify. In the last post I spoke about " How to setup the shopify integration ". In this post I'm going to concentrate o read more
Reply Discussion Ecommerce shopify
9 upvotes
25 Replies
anhthi
Participant
September 04, 2020
Hi Jack, Got it - thanks for the info. I just integrated Shopify, and I followed the steps to sync data so that data goes "one-way" from Shopify t...read more
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