CES surveys can't be customized, and have 7 satisfaction levels as options for rating the support tickets, which our clients find quite confusing. Therefore we have decided to start using CSET survey type instead as its more straight forward - read more
How come we can't add "cost per unit" as a percentage of price, like we can for discounts? This seems like something that is pretty basic and we've been disappointed that this hasn't been added yet. For companies that sell based on a margin, like in read more
Would be great to be able to clone Deal Pipelines or have Deal Pipeline templates as many of our pipelines are similar and now we are manually reacreating pipelines that are simlar or identiacal to other pipeleines.