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LauraByrne
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Member since ‎May 13, 2020
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LAURA BYRNE

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LauraByrne on May 17, 2021
The Unsubscribe report only gives you the email address and a true/false statement but not when the person took that action. The information is captured at the individual contact level but doesn't feed into a larger report. Currently, you have to read more
12 upvotes
3 Replies
LauraByrne on November 02, 2020
Currently, if you have the Salesforce integration switched toggled to ON, the information it flows into the contact level of the Salesforce record is EVERY action that client took. I.e. if a client reads an email three times (and I believe the emai read more
7 upvotes
2 Replies
LauraByrne on October 28, 2020
When exporting a report of 'opens' for an email, the country default to IP location. I.e. if you have 50 opens whom you know are all EMEA clients from different EMEA countries but 5 of them happen to be traveling/visiting another office, their cou read more
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