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dmaxwell
Contributor | Partner
Member since ‎May 6, 2020
  • solutions
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  • Replies
    5
  • Upvotes Given
    35
  • Upvotes Received
    13
  • Ideas
    9

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David Maxwell

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Activity

MarcelMW on August 01, 2024
Hello HubSpot Team, We have been using the Marketing SMS & Marketing SMS Replies function for a few weeks now and it has been amazing. It has helped with getting user engagement moving and we also see a decent number of replies that our team read more
5 upvotes
2 Replies
Contributor | Partner
September 09, 2024
Agreed; ideally HubSpot would allow Twillio integration directly to their related HS built application capabilities so that we could simply leverage ...read more
dmaxwell on August 22, 2024
Looking to use HelpDesk to consolidate our inbox and current ticket views so that we can consolidate one place to work from, but in order to do this, we need to be able to work through tickets in a specifcic order that varies with pipeline stages. read more
1 upvote
0 Reply
NatHiggins on February 09, 2021
Our clients often send emails about existing issues but email us via a new email thread. This means that the new Conversation in the Inbox is not associated with the existing Ticket in which the issue is being discussed internally. Right now, read more
292 upvotes
86 Replies
Contributor | Partner
August 15, 2024
Required in our use case as clients will frequently create a new thread and not necessarily use Reply To when responding to questions. We don't cont...read more
drstudios on February 26, 2024
It will be great to have the ability to receive calls directly on HupSpot mobile app.
2 upvotes
1 Reply
Contributor | Partner
August 13, 2024
Our sales team use Hubspot app on retail floors and would need to be able to receive calls if we are to use Hubspot calling.
dmaxwell on August 08, 2024
When sharing an incoming phone number for support to inbox/helpdesk, need to be able to have the channel configuration to allow transcription of the associated voicemails otherwise, we can't really use inbox/helpdesk for a calling channel effectivel read more
1 upvote
0 Reply
dmaxwell on August 08, 2024
We are about to implement Deal Splits through the beta API and connect this with our ERP system, but realizing on the GUI that users may still be able to change the split setup on a given deal. Request is for an ability to restrict permission read more
1 upvote
0 Reply
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