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netaffinitymaja
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Member since ‎May 5, 2020
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Maja Kowalska

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netaffinitymaja
Contributor
September 16, 2024
Reply to Use Microsoft Teams for Calls
I sther eany further progress and timeline for delivering Microsoft Teams calls integration? I sit still on the roadmap for 2024?
netaffinitymaja
Contributor
May 24, 2024
Reply to delay a time to send/reply to a ticket within Inbox
It will be very helpful feature to have, enhancing the team productivity. As our tickets SLA times are based on official office oepning hours, and th...read more
netaffinitymaja
Contributor
May 19, 2023
Reply to Remove option to assign conversation to Any User when moving between inboxes
Agree 100% When conversation is moved from one conversation inbox to another, we would expect to behave same way as a new conversation - followin...read more
netaffinitymaja
Contributor
October 18, 2022
Reply to Time to Close and Time to First Reply Taking Business Hours into Account
Hi JMChevassus No solution for that yet Im afraid. What we did in the meantime, we set up tickets SLA's, that at least gives us a fair overvi...read more
netaffinitymaja
Contributor
August 15, 2022
Reply to Edit contact right side bar within Conversation Inbox
Would love to have an option to customise which fields are displayed from each section
netaffinitymaja
Contributor
August 03, 2022
Reply to Allow feedback surveys to have exclusion settings
It would be great to have a filter within survey settings to exclude certain contacts from sending the survey based on the criteria for example by l...read more
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