Perfil

justinsmith
Participante
Miembro desde ‎abr 24, 2020
Enviar mensaje
  • Soluciones
    0
  • Respuestas
    2
  • Me gusta otorgados
    13
  • Me gusta recibidos
    0
  • Ideas
    0

Acerca de

Inicia sesión en la comunidad u obtén HubSpot gratis para ver los perfiles de los otros usuarios.

Amigos

    La lista de amigos está vacía

Justin Smith

Este usuario aún no creó una biografía. Edita tu perfil aquí.

Actividad

Resuelta
purdeyh en May 01, 2019
chat transcript added to contact
Does anybody know if there is a way to connect a chat transcript to a contact when you receive their email address? the chat doesn't show up in the contacts activity/tasks/email/notes/calls overview. It would be really helpful to have this.
Responder Conversación Conversations
1 Me gusta
3 Respuestas
justinsmith
Participante
Agosto 15, 2023
This would be Amazing, so much important info is locked away in conversations under chat. This is a goldmine of user experience and customer support...Leer más
Champion en Junio 29, 2021
New to the Inbound Study Group? Introduce yourself here ‌⬇️‌
One of the best ways to learn inbound is by implementing strategies and sharing ideas with other professionals, just like you. That’s why we’re so excited to create this community of inbound professionals to learn and grow better together! To get Leer más
Responder Conversación
203 Me gusta
3070 Respuestas
justinsmith
Participante
Noviembre 29, 2021
Hello I am Justin serving as Director of Customer Success in the Energy industry
iamestyk en Junio 28, 2018
how to utilize "top engaged contacts" from a marketing email
There is a great new dashboard in the marketing performance tab within each email that has been sent through HubSpots marketing portal. it shows how many times each contact has opened/clicked an email. unfortunatley at the moment there is no act Leer más
Responder Idea Marketing Emails
206 Me gusta
77 Respuestas
justinsmith
Participante
Enero 27, 2021
Pretty frustrating that you cant export "Top Engaged Contacts" into a csv file. Seems like a very basic function. Please reconsider adding this to...Leer más
SMS1 en Junio 18, 2019
Post Chat Survey
Please create the ability in the Chat tool to add a post-chat survey where I can configure the questions. There should be a mix of options for the question field type to set up the survey i.e. Dropdown, Stars, text box, etc. Something like t Leer más
Responder Idea Conversations Feedback Surveys
249 Me gusta
110 Respuestas
justinsmith
Participante
Enero 25, 2021
I agree this is a must-have for us as well. This is critical to helping us gauge how satisfied our users are with their support expereince.
mgombe en Agosto 20, 2018
Export conversations
It would be benefitial to be able to export conversations to analysis efectivity and contact of my company with the clients.
Responder Idea Conversations
175 Me gusta
32 Respuestas
justinsmith
Participante
Noviembre 17, 2020
Being able to export the chats with the data is an essential feature.
SMS1 en Junio 18, 2019
Post Chat Survey
Please create the ability in the Chat tool to add a post-chat survey where I can configure the questions. There should be a mix of options for the question field type to set up the survey i.e. Dropdown, Stars, text box, etc. Something like t Leer más
Responder Idea Conversations Feedback Surveys
249 Me gusta
110 Respuestas
justinsmith
Participante
Enero 25, 2021
I agree this is a must-have for us as well. This is critical to helping us gauge how satisfied our users are with their support expereince.
Ver publicaciones más recientes
Guarda tu contenido favorito para acceder rápidamente a él.
Primeros Pasos
Siempre hay que empezar por algún lado, por ejemplo, podrías comenzar por contarnos un poco sobre tus intereses.
Preséntate

Siguiendo

Conectarte con tus colegas es una de las mejores formas de aprovechar al máximo tu experiencia. Puedes comenzar con alguna de estas personas:
Insignias de la Comunidad

Mis grupos

Únete a algún grupo y encuentra personas con tus mismos intereses. Explora nuestros favoritos e intenta
  • badge
    Content Marketing

    A place for content marketers to share ideas, learn, network, and be inspired.

  • badge
    Social Media

    A place for social media professionals to share ideas, learn, network, and be inspired.

  • badge
    HubFans

    A spot for HubSpot fans to connect and grow.