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Hi all,
We are using Service Hub to manage tickets and quite often one ticket is applicable to several companies. Would it be possible to associate the ticket to more than one company to avoid having to create the ticket again?
Thank you!
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Cloning tickets, especially if it's a request for multiple companies to have an action taken place would be very beneficial vs having to manually re-...read more
I work in a team spread across 4 different time zones. It would be helpful if each of us could have our local time zone associated with our HS profile and that would carry through when I'm scheduling activities or assigning tasks.
Adding my thoughts in too, would be great if this user-specific timezone extends to reports too. For companies that handle customers from various cou...read more