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LFHardy
Participant | Diamond Partner
Participant | Diamond Partner
Member since ‎Apr 21, 2020
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Lucy Hardy

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LFHardy on September 24, 2024
Need to be able to set the colour for individual chatbots in Helpdesk
We are hosting multiple brands in our HubSpot portal. We have two chatbots/ Live chats in our portal and we have recently migrated these to helpdesk. We can only set one colour for the chat icon on the website, so can not align this to our brand read more
Reply Idea Live Chat & Bots
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LFHardy
Participant | Diamond Partner
September 09, 2024
Reply to Tracking drop off points on customer surveys
Hey @Olivia_Bagnall Yeah, I'm hoping for a way to do this within HubSpot, as the surveys feature was a key driver behind the client signing up for...read more
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LFHardy on September 09, 2024
Tracking drop off points on customer surveys
We have a number of page surveys live with customers. The reporting shows us how many people have viewed & completed the survey. But we would also like to see if they complete some questions and then give up on filling this in so we can opti read more
Reply Discussion Feedback Surveys
0 upvote
2 Replies
LFHardy
Participant | Diamond Partner
June 07, 2024
Reply to Creating a form submission report/dashboard
I have a similar issue, I have forms where the user selects the vehicle model they are interested in. When I create a contact based report, the numbe...read more
LFHardy
Participant | Diamond Partner
June 05, 2024
Reply to Pinned Notes in Preview (Right) Sidebar
This is also something that would be helpful in the new Helpdesk area. Our CS team are adding internal notes, but have to navigate to the ticket vi...read more
LFHardy
Participant | Diamond Partner
April 18, 2024
Reply to I want to create a report that shows the number of contacts subscribed to each subscription type
Thanks so much!
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