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benjs
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Member since ‎Apr 20, 2020
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Ben Silverstein

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lauraalbr on April 08, 2020
We are trying to report on at what time our customers/leads are writing us on the live chat to adapt the availabilities of our staff. While it is possible to run this report manually (the export will tell you the time in the 'create date', not read more
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April 20, 2020
I agree. Part of offering Live Chat in my opinion would reasonably include the ability to understand Live Chat volume per hour for workforce budgetin...read more
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