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annaboateng
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Member since ‎Apr 17, 2020
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Anna Boateng

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annaboateng on August 18, 2023
Hi, I was wondering if anyone knows of a way to sync case communications from NetSuite to HubSpot? Our Support team works primarily in NetSuite and our Sales team works in HubSpot and they need visibility of the conversations/cases open with ind read more
1 upvote
4 Replies
Participant
August 22, 2023
Hi Winnie, We are mainly looking to sync the email communication, but also a couple of the case properties (what product(s) they contact us about...read more
annaboateng on August 18, 2023
Hi, I was wondering if anyone knows of a way to sync case communications from NetSuite to HubSpot? Our Support team works primarily in NetSuite and our Sales team works in HubSpot and they need visibility of the conversations/cases open with ind read more
1 upvote
4 Replies
Participant
August 22, 2023
Hi Winnie, We are mainly looking to sync the email communication, but also a couple of the case properties (what product(s) they contact us about...read more
annaboateng on August 18, 2023
It would be useful to enable case data syncing (in particular the communication piece). Syncing of contact communications in general would probably be very useful to many people. Our sales team works primarily in HubSpot and our Support te read more
0 upvote
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annaboateng on August 18, 2023
Hi, I was wondering if anyone knows of a way to sync case communications from NetSuite to HubSpot? Our Support team works primarily in NetSuite and our Sales team works in HubSpot and they need visibility of the conversations/cases open with ind read more
1 upvote
4 Replies
Participant
August 22, 2023
Hi Winnie, We are mainly looking to sync the email communication, but also a couple of the case properties (what product(s) they contact us about...read more
atma on June 07, 2018
Allow users to edit the HTML code of the article, in order to add custom formatting, tables anchor links, code snippets etc. Zendesk and Freshdesk have this feature... PS - There is a code icon in the editing toolbar, but it's for inserting read more
131 upvotes
24 Replies
Participant
August 12, 2020
Are there any updates on this feature?
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