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FoxyLoxy
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Member since ‎Apr 16, 2020
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FoxyLoxy on December 19, 2021
I need to trigger automations in an external system to be fired whenever a specific BCC email is received by one of my Hubspot contacts. Is there a webhook or other mechanism that can listen for an inbound BCC email that will have a specific kno read more
Participant
December 20, 2021
Hi Mike, thanks for your reply. I do use Zapier in other parts of my service. The difficulty here is that I want to trigger some processes to occ...read more
FoxyLoxy on December 19, 2021
I need to trigger automations in an external system to be fired whenever a specific BCC email is received by one of my Hubspot contacts. Is there a webhook or other mechanism that can listen for an inbound BCC email that will have a specific kno read more
Participant
December 20, 2021
Hi Mike, thanks for your reply. I do use Zapier in other parts of my service. The difficulty here is that I want to trigger some processes to occ...read more
Solved
FoxyLoxy on May 27, 2020
We use inbound email for customer support quite extensively. Generally it works as expected: an email from a known contact will be logged to that contact record in the CRM, and email from an unknown contact will create a new contact in the CRM and t read more
1 upvote
5 Replies
Participant
January 17, 2021
Hi Jason, I did find a solution for this : Go to Settings --> Inboxes Select your email channel for your Hubspot Inbox under the 'Connected C...read more
Solved
FoxyLoxy on May 27, 2020
We use inbound email for customer support quite extensively. Generally it works as expected: an email from a known contact will be logged to that contact record in the CRM, and email from an unknown contact will create a new contact in the CRM and t read more
1 upvote
5 Replies
Participant
January 17, 2021
Hi Jason, I did find a solution for this : Go to Settings --> Inboxes Select your email channel for your Hubspot Inbox under the 'Connected C...read more
FoxyLoxy on November 01, 2020
Hubspot does not corerctly log inbound emails that have been forwarded by (as oposed to created by) a known CRM contact. The Hubspot team reply to this question indicates this is by design: https://community.hubspot.com/t5/CRM/inbound-forwarded read more
Solved
FoxyLoxy on May 27, 2020
We use inbound email for customer support quite extensively. Generally it works as expected: an email from a known contact will be logged to that contact record in the CRM, and email from an unknown contact will create a new contact in the CRM and t read more
1 upvote
5 Replies
Participant
January 17, 2021
Hi Jason, I did find a solution for this : Go to Settings --> Inboxes Select your email channel for your Hubspot Inbox under the 'Connected C...read more
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