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Wagner_Correia
Participant
Member since ‎Apr 13, 2020
  • solutions
    0
  • Replies
    2
  • Upvotes Given
    8
  • Upvotes Received
    30
  • Ideas
    4

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Wagner Correia

20 years of experience in customer experience and operations

Activity

Solved
Wagner_Correia on January 18, 2021
Create a workflow or some other way to automate the process for merging duplicate contacts.
0 upvote
5 Replies
Participant
January 19, 2021
Thanks for the help @natsumimori and @karstenkoehler . I ended up doing it manually, but I will study the suggestion presented, @ka...read more
Wagner_Correia on January 18, 2021
We imported our Pipedrive contact base into Hubspot. The contact structure was registered in the old CRM differently from the Hubspot, so we had to create more email fields. Now I need to consolidate in the field: E-mail, all the e-mails of the resp read more
0 upvote
2 Replies
Participant
January 19, 2021
Exactly, Tiphaine. There are more than 2 thousand contacts, so a form manual to consolidate this data is not feasible. I created the idea on the foru...read more
Wagner_Correia on January 19, 2021
We imported our Pipedrive contact base into Hubspot. The contact structure was registered in the old CRM differently from the Hubspot, so we had to create more email fields. Now I need to consolidate in the field: E-mail, all the e-mails of the r read more
Wagner_Correia on January 18, 2021
We imported our Pipedrive contact base into Hubspot. The contact structure was registered in the old CRM differently from the Hubspot, so we had to create more email fields. Now I need to consolidate in the field: E-mail, all the e-mails of the resp read more
0 upvote
2 Replies
Participant
January 19, 2021
Exactly, Tiphaine. There are more than 2 thousand contacts, so a form manual to consolidate this data is not feasible. I created the idea on the foru...read more
Solved
Wagner_Correia on January 18, 2021
Create a workflow or some other way to automate the process for merging duplicate contacts.
0 upvote
5 Replies
Participant
January 19, 2021
Thanks for the help @natsumimori and @karstenkoehler . I ended up doing it manually, but I will study the suggestion presented, @ka...read more
agaria on July 16, 2020
It would be great if we could see the contact information for the users who rate knowledge base articles helpful/unhelpful so that we can follow up with them to provide more help and answer their questions.
12 upvotes
5 Replies
Participant
October 20, 2020
True, for us this feature will also be very useful.
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